Why Us?

Of the thousands of transcription companies available…
why will you choose Expect Perfection?

Stable & Community-Oriented

1We’ve been “teleworking” since 2010. While the rest of the world struggles to adjust to working online due to the Coronavirus pandemic, web-based working was always our primary format. We’re well-equipped to securely and expertly handle your projects just as quickly, competently, and accurately as we always have.

2ALL members and allies of under-served communities receive special pricing. The U.S. wealth gap is most severe for African Americans and Latinos in this country. We do what we can to level the playing field for these groups. Our discounted service rates cover this community, and as of August 2020, extend to the organizations working directly for their benefit.

3ALL students and faculty receive discounted rates. Being a debt-burdened student or under-resourced teaching professional is challenging and stressful. And U.S. student loan debt is higher than it’s ever been. We seek to make it easier for every person in academia by offering you discounted rates on every order.

Philanthropy

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You’re donating to charity each time you order from us. And we were giving before it was fashionable. In addition to regularly offering time and talent, since at least 2013, we’ve donated $2 of every $100 earned to charities devoted to Human Rights; Social Justice; advancing Black culture; family dynamics; and health & environmental issues that affect quality of life for under-served communities.

Quality & Innovation

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Get the highest accuracy in the industry. Literally. We promised 99.5% accuracy years before other services promised anything. And 99% is still about the highest the more ambitious one can muster. But that extra .5% accuracy difference can mean dozens more passages in a transcript being questionable.

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The first company to offer a detailed, fully transparent accuracy guarantee. We were THE first transcription company to do it. Now, even “the big guys” are biting our style, trying to compete with us by guaranteeing the quality of their work. Put your trust in the originators.

Full Transparency

7Check our pricing (and even view previous transcripts) before ordering. From showing samples of actual transcripts, to offering you a free trial transcript, to publishing our transcription rates with full transparency… you have all the info you need to make a solid, careful decision.

8Established in 2010 and here for the long haul. So many transcription services pop up every year. And just as quickly, they disappear from search. Expect Perfection was founded more than 10 years ago, earning our first clients in January 2010. We’ll be here when you need us.

9See transcription styles in advance (or create your own). See what our Strict Verbatim, Clean Verbatim, and Edited for Clarity transcripts look like in advance, and choose the best one for your project. No surprises.

The Extra Mile

10You can try us out before you buy. Check out past transcripts we’ve done, or apply to get a short trial transcript FREE, no strings attached. (Who does that?)

11Timestamping included FREE. Unintelligible words and passages are timestamped, one instance per page, so you can easily find the page any bit of dialogue is on.

12Super-fast, after-hours emergency support. Whether about in-production documents due soon or for just-delivered documents, you shouldn’t have to wait until after the weekend to get critical details to us. That’s why email support is provided for your urgent needs: during late nights, early mornings, and weekends.

Ready to sample our work?

REVIEW TRANSCRIPT EXAMPLES