Will you sign an NDA?
Please see our Privacy Policy (and print it for your reference, if you'd like) for full details. We may sign others on a case-by-case basis.
My computer crashed. Can you resend my transcripts?
We hate to be the bearer of bad news, but... probably not. Because we destroy files 7 days after delivery, we are not able to help with this. (This is explained in our Service Agreement, as well as in all [...]
My media is highly confidential. Do you keep it after transcript delivery?
Certainly not. To protect the confidentiality of your research, we destroy/delete all client files seven (7) days after transcript delivery.